My problem is that 6 mos or so ago my HP Laptop with Win 7 could connect to all of my Bluetooth devices then suddenly stopped. My iPad and phone can connect to all of them, so the problem is in the laptop. I tried back then uninstalling and reinstalling bluetooth drivers. Today I checked updates on all of them in Device Manager, still no luck, I don't want to do a rollback that far as sometimes recommended.

I see all the devices, sometimes nothing happens when I click 'listen to music' and other times it says 'no available services or remote device connection failure. Please check remote device connection and make sure it supports required services.' Thought I'd add to this as I was going through the same hassle as the op and found a solution, which did involve updating the Bluetooth 'driver' software on my HP laptop. I tried all the previous links posted in this thread - most of them link to a supposed driver detector, which shows obsolete drivers on your system, but makes you pay if you want to update (before you know if it is actually going to work!). So I went to the laptop manufacturer's website (HP in my case) and downloaded the latest Bluetooth update from there. Once that was installed I got more useful dialogue boxes and eventually got the headset working.

This is the Broadcom Bluetooth update from HP - It might work for your system, but I would check your installed Bluetooth device first. (If the link I've posted changes to a non-HP website link, don't follow it!) Once the update was installed I got an icon for my device under All Programs/Bluetooth. This app gave me a 'Connect' button which got it working. By searching this thread I was able to resolve the connectivity issue from my Sony DR-BT101 bluetooth headset to my PC by following JayMac's Instructions.

HERE IS THE FIX FROM JAYMAC: Remove the device from your PC (Devices and Printers) >Click on Add a Device and set your bluetooth to pairing mode >when your device shows up in the list DO NOT HIT NEXT just yet >Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound. I'm about ready to give up. I have a Bluetooth (v2.1+EDR) speaker that pairs & installs just fine (Win7 reports it as a 'headset', but that doesn't matter.) When my BT-3.0 adapter didn't work, I bought a BT-4.0 adapter (plugged into a USB 2.0 port). Yamicsoft Windows Vista Manager Rapidshare Download.

Installed the latest drivers downloaded on the manufacturers website and everything installed. I followed 'JayMac's' instructions (which aren't 100% correct. Checking those boxes before hitting 'Next' disables the 'Next' button. Instead, you must click OK, install the device, then Right-click on the device there and tick the Services boxes) but it didn't help. Drivers are all installed. Speaker paired & installed, but when I try to set it as an output device, the Sound manager reports it as 'disconnected' (yes, it is On and paired.) A picture is worth a thousand words, so: I'm stumped. Happy to come across this item, after many hours of searching for a clue.

I agree, why is it so difficult to get a set of Bluetooth headphones to work. I have an HP EliteBook 8740w and it comes with the Broadcom Software, I can pair my Philips SHB4000 headphones, but it doesn't show in the Sound device and so I can't make it the default device. I've tried it on my PC still no joy. Rhinoceros 5 Wip Serial Number. Now when I try to connect my phone via Bluetooth I get a 'Bluetooth peripheral device not found.' I have tried everything. I have checked for updates on Windows, Bluetooth manufacture, and HP and I cannot find any update. I have went to the device manager and right clicked the peripheral driver and tried to update it over.